Privacy policy

Information on the processing of personal data (data protection notice)

(Status 13.7.2020)

Welcome to the data protection area of BURG Services GmbH & Co. KG. We are very pleased that you are interested in our company. On the basis of this data protection information, we would like to inform you in detail about what data we collect, when we collect it and how it is processed.

Person responsible

The person responsible in accordance with Art. 4 (7) of the EU General Data Protection Regulation (DSGVO) is:

BURG Services GmbH & Co. KG
Hansestrasse 107
D-51149 Cologne

Telephone: +49 (0) 2203 965 45 -0
Fax: +49 (0) 2203 965 45 -29
EMail: info@burg-services.de

General information on the collection of personal data

With the following information, we inform you transparently about the type and scope of the processing of personal data that is collected in the course of your visit to our website, the use of our online offers, external online presences on social media platforms in the course of application procedures, as well as in the case of membership and other business relationships with customers and service providers. The legal basis for our data protection is in particular the requirements of the German Data Protection Regulation (DSGVO) and the supplementary regulations of the German Federal Data Protection Act (BDSG).

Purpose / legal basis of processing

In such cases where we obtain your consent for processing operations of personal data, Art. 6 (1) lit. a DSGVO serves as the legal basis.

In cases where the processing of personal data is necessary for the performance of a contract concluded between you and us, Art. 6 (1) lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

In the event that processing of personal data is necessary for compliance with a legal obligation to which we are subject, Art. 6 (1) c DSGVO serves as the legal basis.

In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) (d) DSGVO is the legal basis.

In the event that the processing of personal data is necessary to protect a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not override the first-mentioned interest, Art. 6 (1) lit. f DSGVO is the legal basis for the processing.

Disclosure of personal data

If, in the course of our processing, we transfer your personal data to other bodies or disclose it to them, this is done exclusively on the basis of one of the aforementioned legal grounds. Recipients of this data may include, for example, payment service providers in the context of contract performance. In such cases where we are required to do so by law or by court order, we must disclose your data to bodies entitled to receive such information.

If external service providers support us in processing your data (e.g. data analysis, newsletter dispatch), this is done within the framework of commissioned processing in accordance with Art. 28 DSGVO. In doing so, we only conclude corresponding contracts with such service providers that offer sufficient guarantees that suitable technical and organisational measures ensure the protection of your data. Data transfer to third countries

Data is only transferred to third countries (outside the European Union or the European Economic Area) if this is in accordance with the legal requirements. Subject to express consent or contractually or legally required transfer, we only process or allow the data to be processed in third countries with a recognised level of data protection or in accordance with Art. 44 et seq. DSGVO on the basis of special guarantees, such as contractual obligation through so-called standard protection clauses of the EU Commission (information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de). Storage of data

As soon as the respective purpose for storage ceases to apply, we will delete or block your personal data. Furthermore, your personal data will only be stored if special legal retention periods (in particular commercial and tax retention obligations) at national or European level prevent deletion.

Definitions

Our data protection notice is based on terms used in the GDPR and defined there. To ensure that our data protection notice is easy to read and understand, we would like to explain the most important terms in advance.

Personal data

"Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Processing

"Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Person responsible

"Controller" means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.

Pseudonymisation

"Pseudonymisation" means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the addition of further information, provided that such additional information is kept separately and is subject to technical and organisational measures which ensure that the personal data are not attributed to an identified or identifiable natural person.

Processor

"Processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient

"Recipient" means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.

Third party

"Third party" means a natural or legal person, public authority, agency or other body, other than the data subject, the controller, the processor and the persons authorised to process the personal data under the direct responsibility of the controller or the processor.

Consent

"Consent" means any freely given specific and informed indication of his or her wishes in the form of a statement or other unambiguous affirmative act by which the data subject signifies his or her agreement to the processing of personal data relating to him or her.

Profiling

"Profiling" means any automated processing of personal data which consists in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or change of location.

Data subject rights

The processing of personal data gives you, as a data subject, rights which you can exercise against us at any time. These are:

  • Right to revoke a declaration of consent under data protection law in accordance with Art. 7 (3) DSGVO.
  • Right to information about your personal data stored by us pursuant to Art. 15 DSGVO
  • Right to correct inaccurate data or to complete incomplete data in accordance with Art. 16 DSGVO
  • Right to have your data stored by us deleted in accordance with Art. 17 DSGVO
  • Right to restrict the processing of your data pursuant to Art. 18 DSGVO
  • Right to data portability pursuant to Art. 20 DSGVO
  • Right to object pursuant to Art. 21 DSGVO
  • Automated decisions in individual cases including profiling pursuant to Art. 22 DSGVO.

Right to information

You have the right to find out from us whether and - if so - which of your personal data we process, as well as to request copies of your personal data from us. Please note that your right of access may be restricted in certain circumstances in accordance with the law.

Right to rectification

If the information relating to you is not (or is no longer) accurate, you have the right to request that any inaccurate personal data relating to you be corrected without delay and, where applicable, that any incomplete personal data be completed.

Right to deletion

In accordance with legal requirements, you have the right to demand that data relating to you be deleted without delay, e.g. if the data is no longer required for the purposes pursued and the legal storage and archiving regulations do not prevent deletion.

Right to restriction of processing

Within the framework of the provisions of Art. 18 DSGVO, you have the right to request a restriction of the processing of the data concerning you, e.g. if you have lodged an objection to the processing, for the duration of the examination as to whether the objection can be upheld.

Right to data portability

You have the right to have data that you have provided to us handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.

Right to revoke a declaration of consent under data protection law

If the processing of your personal data is based on consent given to us, you have the right to revoke this consent at any time. The revocation does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

You can send your revocation informally to:
BURG Services GmbH & Co. KG
Hansestrasse 107
D-51149 Cologne

Telephone: +49 (0) 2203 965 45 -0
Fax: +49 (0) 2203 965 45 -29
EMail: info@burg-services.de

We would like to point out that your objection can also be made in further procedures or must be made for technical reasons. You will find further information on this in the respective services described.

Right to object to processing

Under the conditions of Art. 21 (1) DSGVO, you may object to data processing on the basis of Art. 6 (1) e or f DSGVO for reasons arising from your particular situation. This also applies to profiling based on these provisions. If you exercise your right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

You can send your revocation informally to:
BURG Services GmbH & Co. KG
Hansestrasse 107
D-51149 Cologne

Telephone: +49 (0) 2203 965 45 -0
Fax: +49 (0) 2203 965 45 -29
EMail: info@burg-services.de

We would like to point out that your objection can also be made in further procedures or must be made for technical reasons. You will find further information on this in the respective services described.

Right of appeal to the data protection authority

In accordance with Art. 77 DSGVO, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful. The address of the supervisory authority responsible for our company is:

State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia,
Kavalleriestr. 2-4, 40213 Düsseldorf,
Telephone: +49 (0)211 38424-0,
e-mail: poststelle@ldi.nrw.de

Automatic decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects vis-à-vis you or similarly significantly affects you.

Use of online offers

In the following, we inform you when and in what context data is processed when you use our online services.

Collection of personal data when visiting our website

When you use our website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. When you view our website, we collect the data mentioned below. These are technically necessary to display our website to you and to ensure the stability and security of the presentation (legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status / HTTP status code
  • Amount of data transferred in each case
  • Website from which the request came
  • Browser
  • Operating system and its interface

This data is temporarily stored in the log files of our system for a maximum of 30 days. Storage beyond this period is possible, but in this case the IP addresses are partially deleted or alienated so that it is no longer possible to assign the calling client.

Use of cookies

In addition to the data mentioned above, cookies are stored on your end device (e.g. PC, laptop, smartphone) when you use our website. Cookies are small text files that are stored on your terminal device assigned to the browser you are using and through which certain information flows to the body that sets the cookie (in this case by us). Cookies cannot execute programs or transfer malware to your end devices. They serve to make the online offer as a whole more user-friendly and effective.

This website uses the following types of cookies, the scope and functionality of which are explained below:

Transient cookies

Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognised when you return to our website. Session cookies are deleted when you log out or close your browser.

Persistent cookies

Persistent cookies are automatically deleted after a set period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

We use cookies on our website which are generated by us as the website operator and which are necessary for the full function and presentation of our offer on the website. We use these cookies for legitimate interest according to Art. 6 para. 1 lit. f DSGVO to ensure our online offer.

In addition to the cookies set by us as the responsible party, cookies offered by other providers are also used. We process these cookies on the basis of your consent in accordance with Art. 6 Para. 1 lit. a DSGVO or on the basis of our legitimate interest in accordance with Art. 6 Para. 1 lit. f DSGVO. Further information on the use of and cooperation with external service providers can be found in the data protection information of the respective online offers.

You can configure your browser settings according to your wishes and, for example, refuse to accept cookies from external providers or all cookies. However, we would like to point out that you may not be able to use all the functions of this website as a result. If you have agreed to accept cookies and would like to object to this for the future, you can delete the stored cookies in the settings of the browser you are using.

Cookie settings in web browsers

Web browsers can be set to notify you when cookies are set or to generally or partially refuse or disable cookies. By deactivating and deleting all cookies, you can also revoke any consent you have previously given. If you disable or restrict cookies using your browser, you may not be able to use various functions on our website. You can delete stored cookies at any time using your web browser, even automatically.

You can find out about this option for the most commonly used browsers via the following links:

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-informationen-websites-auf-ihrem-computer

Google Chrome: https://support.google.com/chrome/bin/answer.py?hl=de&answer=95647

Apple Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac

Microsoft Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Microsoft Edge: https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies

Opera: https://help.opera.com/Linux/12.10/de/cookies.html.

If no restrictions have been placed on the cookie settings, cookies that are intended to enable and ensure the necessary technical functions remain on your end device until you close the browser; other cookies remain on your end device for a maximum of 100 days.

SSL- BZW. TLS- Encryption

Our website uses TLS encryption (formerly SSL) for security and to protect the transmission of confidential content. Orders or contact enquiries that you send to us are therefore sent using transport encryption. Depending on your browser type, you will recognise this either by the lock symbol and/or the https protocol in the address line.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, your IP address will be shortened before transmission. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

This website uses Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are processed in a shortened form, thus excluding the possibility of personal references. If the data collected about you is related to a person, this is immediately excluded and the personal data is deleted immediately.

We use Google Analytics to analyse and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. f DS-GVO.

Information of the third party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436?1001.

Terms of use: https://www.google.com/analytics/terms/de.html

Overview of data protection: https://support.google.com/analytics/answer/6004245?hl=de, as well as the data protection declaration: https://policies.google.com/privacy?hl=de&gl=de.

Contact

Contact form

When you contact us via a contact form, the data you provide (your email address, company name and, if applicable, voluntarily provided data such as your telephone number; name and address) will be stored by us in order to comply with your request. The processing of the data entered in the contact form is based on your consent in accordance with Art. 6 Para. 1 lit. a DSGVO. If your contact request is related to the fulfilment of a contract or the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b DSGVO. We delete the data accruing in this context after storage is no longer necessary or restrict processing if there are legal obligations to retain data. You can revoke this consent at any time. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

Enquiry by e-mail, telephone, fax

When you contact us by e-mail, telephone or fax, the personal data you provide (your e-mail address, company name and, if applicable, voluntarily provided data such as your telephone number; name and address) will be stored by us in order to process your request. We do not pass on this data without your consent.

Data processing is based on Art. 6 (1) lit. b DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, we process your data on the basis of your consent pursuant to Art. 6 (1) a DSGVO and/or on the basis of our legitimate interests pursuant to Art. 6 (1) f DSGVO. Our legitimate interest lies in particular in the effective processing of your request.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular legal retention periods - remain unaffected.

Enquiry via our online shop

Via our B2B enquiry shop, you have the option of compiling selected products into a shopping basket and submitting an enquiry to initiate a contract. We expressly point out that this is not an order in the classical sense, but only a non-binding enquiry.

In this context, we process your personal data on the basis of Art. 6 Para. 1 lit. b DSGVO in the context of pre-contractual measures. Mandatory data required for the processing of the enquiry are marked separately, other data are voluntary. The required data include:

Company name
Company address incl. country
E-mail address

Insofar as we do not use your contact data for advertising purposes, we store the data collected for the processing of the contract until the expiry of the legal requirements. Retention periods under commercial and tax law oblige us to store the required information for a period of ten years (after conclusion of the contract).

Within the scope of order processing, we may pass on your required data (company name, company address, name of contact person, if applicable) to the following third parties for the purpose of fulfilling the contract (Art. 6 Para. 1 lit. b DSGVO), who will use this data for the execution and delivery of the order. The third parties mentioned are logistics service providers, shipment tracking service, returns processing, complaints service, etc.

Catalogue order

If you contact us via our catalogue order form, you can voluntarily enter your contact details (company name, address, e-mail, etc.) here in order to receive the corresponding offer. The processing of the data entered in the contact form is based on your consent in accordance with Art. 6 Para. 1 lit. a DSGVO. If your contact request is related to the fulfilment of a contract or the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b DSGVO. The data you provide will be transmitted to us in encrypted form. We use this data confidentially and exclusively to establish contact with you. The transmission only takes place if you have given us your consent. Data is not passed on to third parties and is not linked to the log information stored on our web server.

Data processing for advertising purposes

Direct marketing

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing in accordance with Article 21(2) of the GDPR; this also applies to profiling insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct advertising.

Postal advertising

Insofar as you have concluded a contract with us, we list you as an existing customer. On the basis of our legitimate interest in personalised direct advertising, we reserve the right to store your first name and surname, your postal contact details and - insofar as we have received this additional information from you within the framework of the contractual relationship - your title, academic degree, year of birth and your occupational, industry or business designation and to use this information to send you interesting offers and information about our products by post. The processing of existing customer data for our own advertising purposes or for advertising purposes of third parties is carried out in accordance with Art. 6 Para. 1 lit. f DSGVO (legitimate interest).

You can object to data processing for the above-mentioned purposes at any time, free of charge and with effect for the future.

If you object, your data will be blocked for further data processing for advertising purposes. We would like to point out that in exceptional cases, advertising material may still be sent temporarily after receipt of your objection. This is technically due to the necessary lead time within the selection process and does not mean that we have not implemented your objection.

Product recommendation by e-mail

As a corporate customer, you will receive product recommendations by e-mail regardless of whether you have subscribed to our newsletter. In doing so, we strictly adhere to the legal requirements. Outside of the existence of a specific consent, we will only use your e-mail address given in the context of an order for our own products that are similar to those you have already purchased from us on the basis of an order you have already placed, in accordance with Section 7 (3) of the German Unfair Competition Act (UWG). The legal basis for this is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest is to introduce you to other products in our range through direct marketing.

You can object to this form of product recommendation at any time, free of charge and with effect for the future, at the end of each product recommendation e-mail.

If you object to this advertising measure, your data will be deleted from the corresponding (e-mail) distribution lists.

Newsletter

With your consent, you can subscribe to our newsletter, with which we inform you about current interesting offers. We regularly report on (product offers in our range, events/trade fairs, special sales promotions, tips on our product areas, etc).

We use the so-called double opt-in procedure to register for our newsletter. This means that after your registration, we will send you an e-mail to the e-mail address you provided, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and the times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.

Only your e-mail address is required for sending the newsletter. The provision of further, separately marked data is voluntary and will be used to address you personally. After your confirmation, we store your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 lit. a DSGVO (consent).

You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in every newsletter email or via this form on the website (https://burg-services.die6.de/de/1/e-mail-newsletter-anmeldung-zu-verschiedenen-werbeformen).

We would like to point out that we evaluate your user behaviour when sending the newsletter. For this evaluation, the e-mails sent contain so-called tracking pixels, which are single-pixel image files stored on our website. For the evaluations, we only evaluate whether this file is called up on our web server by opening the newsletter. The data is evaluated exclusively in pseudonymised form; direct personal reference is excluded.

You can object to this tracking at any time by clicking on the separate link (unsubscribe) provided in each email. The information is stored for as long as you are subscribed to the newsletter. After unsubscribing, we store the data purely statistically and anonymously.

Moreover, such tracking is not possible if you have deactivated the display of images by default in your e-mail programme. In this case, the newsletter will not be displayed to you in full and you may not be able to use all the functions. If you display the images manually, the above-mentioned tracking will take place.

Integrated third-party content

Google Maps

On this website, we use the services of Google Maps. This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently.

By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, metadata is transmitted to the service provider, which may be personal. This occurs regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not wish your data to be associated with your Google profile, please log out before activating the function. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or designing its website in line with requirements. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you should preferably contact Google to exercise this right. The legal basis for the processing of your data is Art. 6 para. 1 lit. f DSGVO (legitimate interest).

For more information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the provider's privacy policy. There you will also find further information on your rights in this regard and setting options for protecting your privacy: https://policies.google.com/privacy?hl=de&gl=de. Google also processes your personal data in the USA.

YouTube

We have integrated YouTube videos into our online offer, which are stored on https://www.youtube.com/ and can be played directly from our website. These are all integrated in "extended data protection mode", i.e. no data about you as a user is transmitted to YouTube if you do not play the videos. According to YouTube, data is only transmitted when you play the videos. We have no influence on this data transmission.

By visiting the website, YouTube receives the information that you have accessed the corresponding sub-page of our website. In addition, metadata is transmitted to the service provider, which may be personal. This occurs regardless of whether YouTube provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want your data to be associated with your YouTube profile, log out before activating the function. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or designing its website in line with requirements. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you should preferably contact YouTube to exercise this right. YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO.

Information from the third-party provider: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland.

Further information on data protection can be found on the following Google website: https://policies.google.com/privacy?hl=de.

Vimeo

We have integrated videos from the provider Vimeo Inc. into our online offer.

When you access such a web page on our website, a connection to the Vimeo servers is established. This transmits to the Vimeo server which of our Internet pages you have visited. If you are logged in as a Vimeo member, Vimeo assigns this information to your personal user account. When you click on the start button of a video, this information can also be assigned to an existing user account. If you do not want Vimeo to assign the data collected via our website directly to your Vimeo account, you must log out of Vimeo before visiting our website and delete the corresponding Vimeo cookies.

In addition, Vimeo obtains your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

The use of Vimeo is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO.

Information of the third-party provider: Vimeo Inc., Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA.

Further information on data protection can be found in Vimeo's privacy policy: https://vimeo.com/privacy.

Social media

Information on social media

We operate publicly accessible profiles on social networks to draw attention to our services and products. There we would like to get in contact with you as a visitor and user of these pages as well as our website.

In doing so, user data may be processed outside the area of the European Union. This may result in risks for you as a user and may make it more difficult to enforce your rights. When selecting the social media platforms we use, we ensure that the operators undertake to comply with EU data protection standards (e.g. through comparable guarantees).

If you visit one of our social media sites (e.g. Facebook), we:

BURG Services GmbH & Co. KG
Hansestrasse 107
D-51149 Cologne

jointly responsible with the operator of the respective social media platform within the meaning of the DSGVO and other data protection regulations.

Data processing on social media platforms

We have no influence on the processing of personal data by the respective platform operator. For example, social networks such as Facebook use your data for market research and advertising purposes. Among other things, user behaviour can be analysed and a usage profile created from the resulting interests of the user. The social media operators use cookies to store and further process this information. These are text files that are stored on the user's various end devices. If you have a profile on the respective social media platform and are logged in to it, the storage and analysis even takes place across devices. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. Persons who are not registered as users with the respective social media platform may also be affected by the data processing.

Via social media platforms, statistical data of different categories are retrievable for us. These statistics are generated and provided by the social media operator. As the operator of the fan page, we have no influence on the generation and presentation of these statistics. We use this data, which is available in aggregated form (total number of page views, "likes", page activities, post interactions, reach, video views, post reach, comments, shared content, replies), to make our posts and activities on our fan page more attractive to users. Due to the constant development of social media platforms, the availability and processing of the data changes, so we refer to the privacy statements of the platforms for further details on this.

Legal basis

The operation of these fan pages, including the processing of users' personal data, is based on our legitimate interests in providing a timely and supportive information and interaction opportunity for and with our users and visitors pursuant to Art. 6 para. 1 lit. f. DSGVO. Under certain circumstances, you may also have given a platform operator consent to data processing, in which case Art. 6 para. 1 lit. a DSGVO is the legal basis.

For a comprehensive description of the respective data processing and the opt-out options, please refer to the data protection declarations and information provided by the relevant platform operator.

Storage period

The data collected directly by us via the social media sites will be deleted from our systems as soon as the purpose for storing it no longer applies, you request us to delete it or revoke your consent to store it. Stored cookies remain on your end device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected.

We have no influence on the storage period of your data that is stored by social network providers for their own purposes. You can find more information on this directly from the operator of the social network (e.g. in their data protection declaration, see below).

Assertion of rights

In principle, you can assert your rights (information, correction, deletion, restriction of processing, data portability and complaint) both against us and against the operator of the respective portal (e.g. Facebook).

Despite joint responsibility, we would like to point out that we do not have complete access to your personal data. For this reason, you should contact the providers of the social media platforms directly when requesting information and asserting data subject rights. This is because only the providers have access to the user data and can take direct measures and provide information. If you need help with this, please contact us:

You can send your revocation informally to:
BURG Services GmbH & Co. KG
Hansestrasse 107
D-51149 Cologne

Telephone: +49 (0) 2203 965 45 -0
Fax: +49 (0) 2203 965 45 -29
EMail: info@burg-services.de

Our social networks

Facebook:

Provider: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Agreement on joint processing of personal data on Facebook pages: https://www.facebook.com/legal/terms/page_controller_addendum

Privacy policy: https://www.facebook.com/about/privacy

Opt-out option: https://www.facebook.com/settings?tab=ads

Instagram:

Provider: Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA

Privacy policy: http://instagram.com/about/legal/privacy

Opt-out option: http://instagram.com/about/legal/privacy

LinkedIn:

Provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

Privacy policy: https://www.linkedin.com/legal/privacy-policy

Opt-out option: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Xing:

Provider: XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany

Privacy policy: https://privacy.xing.com/de/datenschutzerklaerung

Opt-out option: https://privacy.xing.com/de/datenschutzerklaerung

Data protection for applications

We offer you the opportunity to apply to us by e-mail, post and, if applicable, via an online application form. In the following, we inform you about the scope, purpose and use of your personal data collected during the application process.

Scope and purpose of data collection

In order for us to be able to consider you in the application process for a specific position, you are required to submit customary and meaningful application documents informing us of your personality profile and qualifications.

The personal data provided by you and transmitted to us as part of your application generally includes:

Cover letter, the curriculum vitae with the usual personal details (first and last name, date of birth, address, telephone number, e-mail address, photo) as well as supporting documents and certificates.

As a matter of principle, we only use your application documents to decide whether to fill the position for which you have expressly applied. We only process the personal data provided to us insofar as this is necessary for the purpose of deciding on the establishment of an employment relationship with us. The legal basis for this is Art. 6 para. 1 lit. b DSGVO, Art. 88 DSGVO in conjunction with. § Section 26 (1) sentence 1 BDSG (new), insofar as it concerns information that we receive from you as part of the application process (name, contact details, date of birth, details of your professional qualifications and school education or details of further professional training). If you voluntarily provide us with further information, we process this on the basis of your consent in accordance with Art. 6 Para. 1 lit. a DSGVO. In the course of the application process, further personal data may be collected from you personally, from generally accessible sources, for this information purpose. Your personal data will only be passed on within our company to persons who are involved in processing your application.

If you submit an unsolicited application that does not relate to a specific position, we will take your application documents into account when making decisions about all positions that may be considered.

If we process personal data about you to defend legal claims asserted by you against us from the application process, we refer to Art. 6 (1) lit. f DSGVO as the legal basis. The legitimate interest is, for example, a duty of proof in proceedings under the General Equal Treatment Act (AGG).

In order to provide us with an overview of our applicant spectrum, we statistically evaluate information on incoming applications. Even after your application documents have been deleted, we may use anonymised data for this purpose, which do not allow any conclusions to be drawn about your person.

Categories of recipients of personal data

our personal data will only be transferred to third parties for the purposes listed below. We only pass on your personal data, which we have received as part of the application process, to third parties if:

  • you have given your express consent in accordance with Art. 6 Para. 1 lit. a DSGVO, § 26 BDSG,
  • the disclosure is necessary in accordance with Art. 6 Para. 1 lit. f DSGVO for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data,
  • in the event that a legal obligation exists for the disclosure in accordance with Art. 6 Para. 1 lit. c DSGVO, and
  • this is legally permissible and necessary in accordance with Art. 6 Para. 1 lit. b DSGVO, § 26 Para. 1 Sentence 1 BDSG for the establishment or processing of contractual relationships with you.

Furthermore, your data will be passed on to technical service providers on the basis of Art. 28 DSGVO, who will use your data exclusively on our behalf and under no circumstances for their own business purposes. These are IT service providers and hosting providers.

We do not intend to transfer your data to third countries outside the EU or the European Economic Area.

Retention period of data

If we are unable to make you a job offer, you reject a job offer, withdraw your application, revoke your consent to data processing or request us to delete the data, the data you have provided, including any remaining physical application documents, will be stored or retained (retention period) for a maximum of 6 months after completion of the application process in order to be able to trace the details of the application process in the event of discrepancies (Art. 6 (1) lit. f DSGVO).

You also have the option of consenting to the use of your application documents to fill other positions. You can do this by explicitly stating this in your application letter or, if you apply via our online form, by confirming the corresponding opt-in option. If you choose this option, we will include you in our talent pool in accordance with Art. 6 Para. 1 lit. a DSGVO. Your application will then be stored by us for a maximum of 12 months until revoked. You can revoke your consent at any time for the future. A justified revocation has no influence on data processing operations that have already taken place.

Should an application procedure lead to a recruitment, we will include your application documents in your personnel file on the basis of Art. 6 para. 1 lit. b DSGVO, § 26 para. 1 BDSG-neu, for the purpose of establishing the employment relationship as well as the personality profile described by you on which the recruitment is based and your stated qualifications.

Provision of data

The provision of your personal data is not required by law in the initiation phase of an employment relationship. However, the provision of personal data is necessary for the conclusion of a contract of employment with us. This means that if you do not provide us with personal data when applying for a job, we cannot and will not enter into an employment relationship with you.

Automated decision-making

There is no automated decision-making in individual cases within the meaning of Art. 22 DSGVO. This means that we evaluate your application personally and the decision about your application is not based solely on automated processing.

Business relationships

The following information shows you how we handle your data when you contact us, when contractual negotiations take place with us and/or when contractual agreements exist with us.

Processing purposes and legal basis

Data processing is carried out for the purpose of processing the contract. According to Art. 6 (1) lit. b DSGVO, the processing of your data is necessary for the initiation and fulfilment of contracts.

Furthermore, the processing of your personal data may be necessary on the basis of Art. 6 (1) lit. f DSGVO to protect our legitimate interests. Our legitimate interests consist of avoiding economic disadvantages through credit checks, inviting you to events, asserting legal claims and avoiding legal disadvantages (e.g. in the event of insolvency), averting dangers and liability claims and avoiding legal risks, mails, preventing criminal offences.

Data category and data origin

We process the following categories of data:

Master and contact data: Salutation, name (first and last name), department and function in the company, address, e-mail, telephone, fax, date of birth, purchase history, contract data, billing data.

The data from the aforementioned data categories were transmitted to us directly by our customers and interested parties.

Recipients

We do not pass on your personal data to third parties. Exceptions to this are our service partners, if this is necessary for the fulfilment of the contract, such as parcel and letter delivery companies, banks for the collection of direct debits, tax authorities, etc.

Duration of storage

The data stored about you will be deleted after the contract has been fulfilled, provided that there are no further legal obligations to retain data. These are, for example, data required by commercial and financial law. This data will be deleted after ten years in accordance with legal regulations, unless longer retention periods are prescribed or required for justified reasons. If you revoke your consent to the use of your data, it will be deleted immediately, unless the above reasons indicate otherwise.

Right of objection

You have the right to object to the processing of your data. You can object to the use of your data at any time for the future.

Provision of data

The provision of personal data is contractually required or necessary for the conclusion of a contract. Failure to provide the required personal data would result in our not being able to enter into a business relationship with you.